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Home > Return Process
Return Process

Description:
1 When you receive the goods, please be sure to return for the first time to contact us and let us know your situation, you can call our customer service hotline 400-6200-118;
2 Our staff will communicate with you for return related matters;
3 Returns matters negotiation is completed, you will be supplied with goods goods be mailed to us;
4 Returns Please be sure to send ordinary express mail (do not send surface mail or post office to pay);
5 Please keep the goods delivery packaging intact, please DO NOT original product packaging tape wrapped around, or paste express orders;
6 we receive the goods for inspection by a professional to determine whether the return requirements;
7 If you meet the return requirements, we will provide you in 2-7 days for a refund or exchange;
8 We will exchange goods re-mailed to you.